What is a call flow?
A call flow is a road map to how calls will be handled from the moment they enter the phone system to the end of the call. Call flows can be used to handle even the most complex call scenarios and enable great customer care.
Common Questions about IP Phone Systems, PBX and VoIP
- Best practices for secure VoIP telephony
- Connect multiple PBXs and IP phone systems
- Firewall for VoIP PBX
- How can I save energy with Green VoIP and my IP PBX?
- How to do call recording with your IP PBX
- Inhouse vs. Hosted PBX
- IP Door Intercom Systems
- Medical Office PBX
- PBX for Law Firms
- Smart Housing and public announcements via VoIP
- VoIP Telephony Glossary
- What are SIP or VoIP phones?
- What do FXS and FXO mean?
- What is a PBX Phone System?
- What is a softphone?
- What is a voicemail system?
- What is BLF?
- What is a Call Flow?
- What is Computer Telephony Integration (CTI)?
- What is PRI?
- What is SIP Trunking?
- What is SIP?
- What is SIPS and SRTP?
- What is VPN?
Phone System 