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Call Flow Editor – Build Your Tailor-Made Phone System

The Call Flow Editor is a magic tool kit that allows you to create the perfect phone system for your business – even if you do not have advanced programming or scripting skills. Completely integrated in Askozia’s web interface, you use drag-and-drop to combine over 70 modules to call flows. Incoming calls travel along the route of the call flow, depending on the conditions and crossings you have built. Save your agents time and surprise your customers with excellent service.

Download 3CX Call Flow Designer here.

Create and Visualise Your Call Flows

Do not waste your time on complicated programming and scripting. Easily create your call flows with drag and drop of all available components and visualize your voice application for enhanced efficiency and control. Once tested, just upload it into your PBX.

  • Drag & Drop – no programming skills required

  • Design your Communication Flow within Hours

  • Real-time Monitoring Tools

Maximize you Communications Outcome – How to Use the Call Flow Editor

With the Call Flow Editor agents can handle incoming calls more efficiently and providing prompt service and support to customers or business partners. See following some example tools that help you to increase your customer satisfaction:

  • Day and time based call routing

  • Caller driven call forwarding (IVR)

  • Callback option

  • Phone surveys

  • Voice Payment Gateway

  • Customer data validation via integrated database

  • Automatic outbound dialing

Components You Should not Miss in Your Call Flow Design

The Call Flow Designer includes ready to use building blocks that you can use in your phone system’s call flows:

  • Playback
  • Playtones

  • Music on hold

  • Record
  • Hangup

  • Transfer
  • Authenticate

  • Email

  • Speech-to-Text

  • Path Switch

  • SQL

  • Note

Free for up to 1 year! Select preferred deployment:

On-Premise

for Linux on a $200 appliance or as a VM

Get the ISO

On-Premise

for Windows as a VM

Download the setup file

On the cloud

In your Google, Amazon, Azure account

Take the PBX Express