Call Flow Editor – Build Your Tailor-Made Phone System
The Call Flow Editor is a magic tool kit that allows you to create the perfect phone system for your business – even if you do not have advanced programming or scripting skills. Completely integrated in Askozia’s web interface, you use drag-and-drop to combine over 70 modules to call flows. Incoming calls travel along the route of the call flow, depending on the conditions and crossings you have built. Save your agents time and surprise your customers with excellent service.
Download 3CX Call Flow Designer here.
Create and Visualise Your Call Flows
Do not waste your time on complicated programming and scripting. Easily create your call flows with drag and drop of all available components and visualize your voice application for enhanced efficiency and control. Once tested, just upload it into your PBX.
Drag & Drop – no programming skills required
Design your Communication Flow within Hours
Real-time Monitoring Tools
Maximize you Communications Outcome – How to Use the Call Flow Editor
With the Call Flow Editor agents can handle incoming calls more efficiently and providing prompt service and support to customers or business partners. See following some example tools that help you to increase your customer satisfaction:
Day and time based call routing
Caller driven call forwarding (IVR)
Voice Payment Gateway
Customer data validation via integrated database
Automatic outbound dialing
Components You Should not Miss in Your Call Flow Design
The Call Flow Designer includes ready to use building blocks that you can use in your phone system’s call flows:
Music on hold