Integrate Your CRM with Askozia
The Web Integration Tool empowers you to integrate your CRM system with your Askozia phone system, so inbound calls can be linked to customer data and automatically open in your web browser. This way you already have the client information or ticket on your screen before you answer the call. The Web Integration Tool that provides the integration for other 3rd party software is a software add-on for AskoziaPBX.
Connection Your Business Applications
Connect your Askozia with Salesforce, vTiger, Google Contacts and many more web-based applications. For major applications we provide configuration templates. Nevertheless, almost any web based business application can be integrated this way.
Full Call Flow Editor Integration
As part of the Web Integration Tool a new Call Flow Editor module is available. This allows even more powerful integrations beyond plain software integration. The browser plugins can be used to send custom information to the PBX user. Those could be for example:
Somebody has just entered a certain part of a call flow
Status of callers in the queue
Callback requests from within a call flow