Integrate Your CRM with Askozia

Life is Better When You Integrate

The Web Integration Tool empowers you to integrate your CRM system with your Askozia phone system, so inbound calls can be linked to customer data and automatically open in your web browser. This way you already have the client information or ticket on your screen before you answer the call. The Web Integration Tool that provides the integration for other 3rd party software is a software add-on for AskoziaPBX.

Connection for Major Business Applications Already Included

Integrate Askozia and Your CRM

Connect your Askozia with Salesforce, SugarCRM, Solve360, vTiger, Google Contacts and many more web-based applications. For major applications we provide configuration templates. Nevertheless, almost any web based business application can be integrated this way.

Salesforce
Solve360
SugarCRM
Google Contacts
VTiger

Works with Chrome and Firefox

Native Plugins Available

The interconnection between AskoziaPBX and your business application is done via a browser plugin. We provide native browser plugins for Google Chrome and Mozilla Firefox which can be downloaded in their shops. Chrome Web Store and Mozilla Add-ons

Google ChromeMozilla Firefox

Full Call Flow Editor Integration

Benefit from Custom Notifications

As part of the Web Integration Tool a new Call Flow Editor module is available. This allows even more powerful integrations beyond plain software integration. The browser plugins can be used to send custom information to the PBX user. Those could be for example:

  • • somebody has just entered a certain part of a call flow
  • • status of callers in the queue (e.g. one of your key clients just tried to get trough but dropped out of the queue)
  • • callback requests from within a call flow

Possibilities are practically infinite as this module can be configured completely individually.

 

Learn how your applications can be integrated

Salesforce
SugarCRM
Solve360
Google Contacts
vTiger
more will follow shortly