All you need to know about IP Phone Systems · What is auto-provisioning for IP-phones?

What is auto-provisioning for IP-phones?

Auto-provisioning or auto-configuration is an easy and time-saving way to configure IP-phones for IP-PBXs. With auto-provisioning, all user information can be entered via the central web interface of the PBX. Required is the MAC address of the IP-phone, the desired extension and the caller ID which is displayed on the called party phone display. The IP-phone recieves the configuration via the local network. This offers many advantages, i.e. it is possible to configure phones centralised, which saves a lot of time and money. Besides, updating phones or setting special configurations is much easier because of this centralisation.

How does auto-provisioning work?

First a new telephone account needs to be created in the web interface of the IP telephone system. After saving the phone configuration on the IP-phone system, you need to restart the IP-phone in order to make it send provisioning requests and eventually recieve the configuration file from the IP-phone system. When you have used your phones with a different phone system before, make sure they are set back to factory defaults before starting the provisioning process. The recieved configuration file varies from phone to phone.

scheme for auto-provisioning

There is an alternative way to auto-configure an IP-phone with AskoziaPBX. It’s called automatic phone detection. To have your phone auto-detected, it has to be reseted to factory defaults first. Then click on “activate auto detection” in AskoziaPBX’s account settings. AskoziaPBX starts listing unprovisioned IP-phones. Click on add to create a new phone account where all the information for the configuration have to be entered. After saving the configuration in the AskoziaPBX web interface and a reboot of the phone the configuration is done.

Which IP-phones are supported by AskoziaPBX?

AskoziaPBX supports all the listed open standard IP-phones:

Snom – 300, 320, 370, 710, 720, 760, 821, 870
Gigaset – IP310, IP410, IP700, IP900
Yealink – SIP-T20P, SIP-T22P, SIP-T26P, SIP-T28P, SIP-T32G, SIP-T38G, SIP-T42G
Tiptel – IP 386, IP 286, IP 284, IP 282, IP 280, IP 28 XS
Alcatel – Temporis IP200, IP600, IP800
Polycom – SoundPoint IP 321/331, IP 335, IP 450, IP 550, IP 560, IP 650, IP 670

Can I use not offically supported IP-phones with AskoziaPBX?

In this case AskoziaPBX as well as every IP phone, needs to be configured manually. That also means that you need to create a phone account within AskoizaPBX, as well as on the IP phone itself.
Please also note that we can’t guarantee that all features (e.g. BLF, function keys) will be working with IP phones we do not officially support.

scheme for manual configuration of IP-phones

Here you can find more information about auto provisioning:


Common questions about IP Phone Systems, PBX and VoIP