Support
If you have any questions regarding the installation, configuration or operation of AskoziaPBX, our support team has your back. We can help you via phone, email and remote desktop. Our support team speaks English and German.
Keep your AskoziaPBX up-to-date with our maintenance option. Receive all updates for AskoziaPBX and additional software modules.
Send us the completed form via email or fax to get started.
Support options
| Features |
Support S | Support M | Support L | Support on demand | Installation Support* |
| Annual costs | €99 | €299 | €649 | - | - |
| Hours included | 2 | 6 | 12 | 1 | 0.5 |
| Additional hours | €65 | €55 | €50 | €80 | €30 |
| Email support | |||||
| Telephone support | |||||
| Remote desktop support | |||||
| Priority | normal | high | high | low | low |
| Response time | 8h | 6h | 6h | by arrangement | by arrangement |
* Installation support can only be purchased together with an AskoziaPBX license.
Maintenance options
| Features |
Updates |
| Annual costs | €49 |
| New features | |
| Software maintenance | |
| Security improvements |
Send us the completed form via email or fax to get started.
