World Class Support

No matter if you have questions regarding the installation, configuration or operation of AskoziaPBX, our support team has your back. If you are replacing your old phone system, we can also help you with the planning and integration of your new Askozia phone system. Our support team can help you via phone, email and remote desktop. We speak English and German. To get started, fill out the online form below, or send us the completed PDF form via email or fax to get started.

Planning

Integration

Troubleshooting

Prioritized Response

Support Options

  • Annual costs

    The subscriptions’ annual base cost is to be paid at the beginning of the support contract. On-demand hours (support without subscription) are billed right after performance. All prices you find on our web pages exclude any applicable VAT.

  • Hours included

    Support hours are invoiced in 15min increments.

  • Additional hours

    In case you need more support than the included contingent.

  • Email support

    No details available

  • Telephone support

    No details available

  • Remote desktop support

    No details available

  • Priority 

    Support is available within our business hours from Monday to Friday between 9:00-17:00 CET/CEST.

Support on Demand

  • 1h
  • € 120
  • by arrangement

* During our business hours, Monday to Friday, 9am – 5pm CET/CEST

 

I need support. What can I do?

 
Open a support ticket  Ask our community  Support FAQ & Wiki

Choose Support Plan:

Support D€ 120/h
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